Tech360-Prod

About this app

Tech360 is a mobile application specifically designed for technicians, created by technicians, with the aim of resolving issues experienced by our cable and internet customers. It offers a wide range of functionalities that assist in identifying and resolving customer issues. Some of the features include access to directions, the ability to research technical data, equipment swapping, service activation, and system health measurement. Tech360 serves as a comprehensive tool that provides technicians with the necessary technical information and instructions to assist Comcast customers. By integrating various features into a single app, it eliminates the need for technicians to constantly switch between multiple apps or log in multiple times. We strive to continuously improve the Tech360 app, with updates being released almost daily, ensuring that it better serves the needs of Comcast technicians and customers.

Enhancements: Xfinity Mobile Ambassador Share Link | Unified Lead Management The Xfinity Mobile Ambassador Share Link flow now provides a smoother handoff for interested Residential customers. Customers can request follow-up from a sales representative, helping teams capture and support potential Xfinity Mobile leads more effectively. Unified Contextual Menu Design Updated the contextual menu experience across the app by extending the drawer-based design previously introduced in Device Details. This creates a consistent look and feel across all contextual menus while improving usability through clearer organization, including grouped and alphabetized options. Defects: Drop Path Footage: The issue that caused the Drop Path measurement to be partially or fully unreadable in the OneDrop bury flow has been resolved. Inventory Notification: The issue causing the red notification indicator to appear on the Tasking icon instead of the Inventory icon has been resolved. Thank you, Norm Welch, for the report! Landscape Mode for iPad: The issue preventing iPad from rotating to landscape mode in Champs has been resolved. Thank you, Chad Smith, for the report! Job Status Icon: The issue causing the Status icon to appear off-center has been resolved. Thank you, Terry Shelton, for the report! Language Translator Keyboard: The issue preventing “Open Settings” from working when selecting “Add New Keyboard” in the Language Translator has been resolved. Device Location Error: The issue causing an Unknown Service Exception error has been resolved.

Momentum comes from crawler snapshots for the tracked storefront. “Viral growth signal” means unusually fast recent rating gains; it is an indicator, not download data.

1. First observed Aug 22, 2026 · 8:59 PM Free